State Form 52403 - Employee Work Profile And Performance Appraisal Report (Page 2 of 6) in pdf

State Form 52403 - Employee Work Profile And Performance Appraisal Report Page 2

A. COMPETENCIES

Instructions: Form can be completed electronically by tabbing through and using the space bar to check or uncheck boxes when

they are highlighted or clicked with the mouse. Employees must be evaluated on the three required Competencies and

the additional agency-determined discretionary Competencies.

1. Job Knowledge – Possesses adequate knowledge, skills and experience to perform the duties of the job; understands the

purpose of the work unit and how position contributes to the overall mission of the agency; maintains competency in essential

areas.

Rating

Behaviors during the review period which support the rating

Meets

Exceeds

Does Not Meet

2. Teamwork – Encourages and facilitates cooperation, pride, trust and group identity; fosters commitment and team spirit;

works cooperatively with others to achieve goals.

Rating

Behaviors during the review period which support the rating

Meets

Exceeds

Does Not Meet

3. Customer Service – Demonstrates knowledge of internal and external customers; is sensitive to customer needs and

expectations; anticipates needs and responds promptly and willingly to provide information, services and/or products as

needed.

Rating

Behaviors during the review period which support the rating

Meets

Exceeds

Does Not Meet

4. Judgement - Exercises logical thinking and foresees consequences of actions; has adequate knowledge of all applicable

policies or rules and selects appropritae guidelines or procedures to follow in a variety of situations.

Rating

Behaviors during the review period which support the rating

Meets

Exceeds

Does Not Meet

State Form 52403 - Employee Work Profile And Performance Appraisal Report Page 2