Instructions For Forms 720-To And 720-Cs - (March 2001) Page 2

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Previous attempts to solve the problem and the office that had
How To Get Forms and Publications
been contacted.
A description of the hardship you are facing (if applicable).
Personal Computer
You may contact a Taxpayer Advocate by calling a toll-free
You can access the IRS Web Site 24 hours a day, 7 days a
number, 1-877-777-4778. Persons who have access to
week at to:
TTY/TDD equipment may call 1-800-829-4059 and ask for
Download forms, instructions, and publications.
Taxpayer Advocate assistance. If you prefer, you may call,
See answers to frequently asked tax questions.
write, or fax the Taxpayer Advocate office in your area. See Pub.
1546, The Taxpayer Advocate Service of the IRS, for a list of
Search publications on-line by topic or keyword.
addresses and fax numbers.
Send us comments or request help by e-mail.
Sign up to receive local and national tax news by e-mail.
You can also reach us using file transfer protocol at
Specific Instructions
ftp.irs.gov.
CD-ROM
Name and Address
Order Pub. 1796, Federal Tax Products on CD-ROM, and get:
Include the suite, room, or other unit number after the street
Current year forms, instructions, and publications.
address.
Prior year forms, instructions, and publications.
P.O. Box
Popular tax forms that may be filled in electronically, printed
out for submission, and saved for recordkeeping.
If the Post Office does not deliver mail to the street address and
The Internal Revenue Bulletin.
you have a P.O. box, show the box number instead of the street
address.
Buy the CD-ROM on the Internet at /cdorders
from the National Technical Information Service (NTIS) for $21
Foreign Address
(no handling fee) or call 1-877-CDFORMS (1-877-233-6767) to
buy the CD-ROM for $21 (plus a $5 handling fee).
Enter the information in the following order: city, province or
state, and country. Follow the country's practice for entering the
Phone
postal code. Do not abbreviate the country's name.
You can get forms, publications, and automated information 24
Contact Information
hours a day, 7 days a week, by phone. Call 1-800-TAX-FORM
(1-800-829-3676) to order current and prior year forms,
Enter the name, daytime telephone number, fax number, and
instructions, and publications. You should receive your order
e-mail address for the person who has information about this
within 10 days.
information return.
Walk-in
Identification Numbers
You can pick up some of the most requested forms, instructions,
and publications at many IRS offices, post offices, and libraries.
Employer Identification Number (EIN)
Some IRS offices, libraries, grocery stores, office supply stores,
Enter your EIN. If you do not have an EIN, use Form SS-4,
and copy centers have an extensive collection of products
Application for Employer Identification Number, to apply for one.
available to photocopy or print from a CD-ROM.
You can get this form at Social Security Administration offices
or by calling 1-800-TAX-FORM (1-800-829-3676). You can ask
Unresolved Tax Problems
for an EIN by calling the tele-TIN phone number for your service
center listed in the instructions for Form SS-4. If you do not have
If you have attempted to deal with an IRS problem
your EIN by the time you must file your information return, enter
unsuccessfully, you should contact the Taxpayer Advocate. The
“Applied for” in any space where your EIN must be entered.
Taxpayer Advocate independently represents your interests and
concerns within the IRS by protecting your rights and resolving
Form 637 Registration Number
problems that have not been fixed through normal channels.
Enter the assigned IRS number. If you do not have a registration
While Taxpayer Advocates cannot change the tax law or make
number, use Form 637, Application for Registration (For Certain
a technical tax decision, they can clear up problems that resulted
Excise Tax Activities). Form 637 has information on how to apply
from previous contacts and ensure that your case is given a
for a registration number.
complete and impartial review.
Your assigned personal advocate will listen to your point of
Carrier and Consignor Names and EINs
view and will work with you to address the concerns. You can
EINs are used to associate and verify transactions you report to
expect the advocate to provide:
the IRS. Therefore, it is important that you furnish correct names
A "fresh look" at a new or on-going problem.
and EINs for carriers and consignors on the forms sent to the
Timely acknowledgment.
IRS.
The name and phone number of the individual assigned to
Use Form W-9, Request for Taxpayer Identification Number,
your case.
to request the EIN. You may be subject to a penalty for an
Updates on progress.
incorrect or missing EIN on an information return. See Penalty
Timeframes for action.
on page 1. You are required to maintain the confidentiality of
Speedy resolution.
information obtained on a Form W-9 relating to the taxpayer's
identity and you may use such information only to comply with
Courteous service.
the tax laws.
When contacting the Taxpayer Advocate, you should provide
Note: Foreign persons cannot use Form W-9 to furnish their
the following information:
taxpayer identification number. Instead, they must use the
Your name, address, and employer identification number.
appropriate Form W-8. See the Instructions for the Requester
The name and telephone number of an authorized contact
of Forms W-8BEN, W-8ECI, W-8EXP, and W-8IMY.
person and the hours he or she can be reached.
The type of tax return and year(s) involved.
Signature
A detailed description of the problem.
Form 720-TO and Form 720-CS must be signed by a person
who has authority to sign for the taxpayer.
Page 2

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