Publication 969 - Health Savings Accounts And Other Tax-Favored Health Plans

of professional representation. This includes busi-

As part of the TCE program, AARP offers the Tax-Aide

nesses as well as individuals.

counseling program. To find the nearest AARP Tax-Aide

site, call 1-888-227-7669 or visit AARP’s website at

•

Our employees know the IRS and how to navigate it.

If you qualify for our help, we’ll assign your case to

For more information on these programs, go to IRS.gov

an advocate who will listen to your problem, help you

and enter keyword “VITA” in the upper right-hand corner.

understand what needs to be done to resolve it, and

stay with you every step of the way until your prob-

Internet. You can access the IRS website at

lem is resolved.

IRS.gov 24 hours a day, 7 days a week to:

•

We have at least one local taxpayer advocate in

every state, the District of Columbia, and Puerto

•

E-file your return. Find out about commercial tax

Rico. You can call your local advocate, whose num-

preparation and e-file services available free to eligi-

ber is in your phone book, in Pub. 1546, Taxpayer

ble taxpayers.

Advocate Service —Your Voice at the IRS, and on

our website at You can also

•

Check the status of your 2010 refund. Go to IRS.gov

call our toll-free line at 1-877-777-4778 or TTY/TDD

and click on Where’s My Refund. Wait at least 72

1-800-829-4059.

hours after the IRS acknowledges receipt of your

•

e-filed return, or 3 to 4 weeks after mailing a paper

You can learn about your rights and responsibilities

return. If you filed Form 8379 with your return, wait

as a taxpayer by visiting our online tax toolkit at

14 weeks (11 weeks if you filed electronically). Have

You can get updates on hot

your 2010 tax return available so you can provide

tax topics by visiting our YouTube channel at

www.

your social security number, your filing status, and

and our Facebook page at

www.

the exact whole dollar amount of your refund.

, or by following our

tweets at

•

Download forms, including talking tax forms, instruc-

tions, and publications.

Low Income Taxpayer Clinics (LITCs). The Low In-

•

Order IRS products online.

come Taxpayer Clinic program serves individuals who

have a problem with the IRS and whose income is below a

•

Research your tax questions online.

certain level. LITCs are independent from the IRS. Most

•

Search publications online by topic or keyword.

LITCs can provide representation before the IRS or in

court on audits, tax collection disputes, and other issues

•

Use the online Internal Revenue Code, regulations,

for free or a small fee. If an individual’s native language is

or other official guidance.

not English, some clinics can provide multilingual informa-

•

View Internal Revenue Bulletins (IRBs) published in

tion about taxpayer rights and responsibilities. For more

the last few years.

information, see Publication 4134, Low Income Taxpayer

Clinic List. This publication is available at IRS.gov, by

•

Figure your withholding allowances using the with-

calling 1-800-TAX-FORM (1-800-829-3676), or at your lo-

holding calculator online at

cal IRS office.

•

Determine if Form 6251 must be filed by using our

Free tax services. Publication 910, IRS Guide to Free

Alternative Minimum Tax (AMT) Assistant.

Tax Services, is your guide to IRS services and resources.

•

Learn about free tax information from the IRS, including

email.

publications, services, and education and assistance pro-

grams. The publication also has an index of over 100

•

Get information on starting and operating a small

TeleTax topics (recorded tax information) you can listen to

business.

on the telephone. The majority of the information and

services listed in this publication are available to you free

of charge. If there is a fee associated with a resource or

Phone. Many services are available by phone.

service, it is listed in the publication.

Accessible versions of IRS published products are

available on request in a variety of alternative formats for

people with disabilities.

•

Ordering forms, instructions, and publications. Call

1-800-TAX-FORM (1-800-829-3676) to order cur-

Free help with your return. Free help in preparing your

rent-year forms, instructions, and publications, and

return is available nationwide from IRS-trained volunteers.

prior-year forms and instructions. You should receive

The Volunteer Income Tax Assistance (VITA) program is

designed to help low-income taxpayers and the Tax Coun-

your order within 10 days.

seling for the Elderly (TCE) program is designed to assist

•

Asking tax questions. Call the IRS with your tax

taxpayers age 60 and older with their tax returns. Many

questions at 1-800-829-1040.

VITA sites offer free electronic filing and all volunteers will

•

let you know about credits and deductions you may be

Solving problems. You can get face-to-face help

solving tax problems every business day in IRS Tax-

entitled to claim. To find the nearest VITA or TCE site, call

payer Assistance Centers. An employee can explain

1-800-829-1040.

Page 20

Publication 969 (2010)

Publication 969 - Health Savings Accounts And Other Tax-Favored Health Plans - 2010 Page 20

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