Sample Business Letter To Customer Template


This letter should be sent by you on your headed paper direct to your customers.
We recommend this is sent approximately one week before the start of the
Agreement between you and us.
Should you have any queries regarding this letter, please call us to discuss it.
Advising your customer - a sample letter
Dear Customer
I am writing to advise you of some important changes concerning our future invoicing and
payment arrangements.
To help secure and facilitate our growth plans, we are entering into an arrangement with HSBC
Invoice Finance (UK) Ltd to provide us with cashflow and credit control services. These services
will also relieve us of much of our routine sales ledger activity and, more importantly, enable us to
concentrate on developing our business with you.
We will continue to send invoices direct to you but statements of account will come from HSBC
Invoice Finance (UK) Ltd and payment for invoices outstanding when the arrangements start and
future invoices must be made to them. They will be writing to you within the next few days to
confirm the arrangements. From now on, please send all payments to the following address:
HSBC Invoice Finance (UK) Ltd
Farncombe Road
BN11 2BW
Cheques should be made payable to HSBC Invoice Finance (UK) Ltd. If you wish to pay by
BACS please use:
Sort Code:
Account Number:
quoting the reference number on your statement or letter.
When the arrangements start, they will provide you with a current statement of your account to
ensure that they have all the relevant details correctly set up. They may also contact you by
telephone to confirm your existing account balance.
In the meantime, if you have any queries, please do not hesitate to contact me.
Yours sincerely/faithfully


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Parent category: Letters