Customer Service Resume Template
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1JOHN H. SMITH
P. O. Box 1673
Callahan, FL 32011
800.991.5187
Target: HOSPITALITY - CUSTOMER SERVICE
R
F
G
S
-D
, R
UEST
ERVICES
ESERVATIONS
RONT
ESK
ECEPTION
Highly resourceful, organized and thorough entry-level candidate with a degree in International Business
Management seeking to transition into the hotel/hospitality environment.
Swedish citizen, with bilingual language proficiencies: English and Swedish skills.
Exceptional Customer Service
Will Work Shifts and Relocate To Any Country
Quickly Adapts to Process Changes
Highly Motivated Self-Starter
Persuasive, Influential, Effective Communicator
Align Operations to Business Goals/Directives
P
P
R O F E S S I O N A L
R O F I L E
Team-spirited, loyal and hard-working professional who strives to excel.
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Well-travelled, having visited Belgium, Italy, Poland, Netherlands, France, Norway, Sweden, Thailand,
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China, Macau, Australia, New Zealand, Singapore, Vietnam, Cambodia, and Malaysia.
Have numerous transferable skills including the following: listening, problem solving, conflict resolution,
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troubleshooting,
exercising
patience,
empathy,
accommodating
requests,
using
persuasive
communication and taking authority in an assertive yet polite manner.
Quick learner, able to master new skills in a fast-paced environment. Deep understanding of service
—
functions and business tools with a track record of exceptional client service and support requirements.
Eager to transition into a role with a world-class employer who values a focused , dedicated mindset.
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E
& T
D U C A T I O N
R A I N I N G
Bachelor of Science - International Business Management (2012)
University of Wales, United Kingdom
Coursework:
Written Business Communications
Conflict Resolution in Business
Legal Environment of Business
Multi-National Corporate Strategy
Fundamental Business Statistics
Marketing and Managing the Consumer
Cross Cultural Communications
Relationship
Crit Think: Strategies in Decision Making
Social Responsibility & Ethics in Business
Calculus for Management & Social Sciences
Global Marketing
International Investment
International Money and Finance
International Sales Management
International Accounting
Managing Cross-Cultural Employees
Strategic Management
Effective Leadership Skills
Introduction to Business Administration
T
S
E C H N I C A L
K I L L S
Microsoft Office Suite (Word, Excel, PowerPoint), Photoshop, Social Media/Networking
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