Executive Resume Template Page 2

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JOHN H. SMITH
RESUME, P. 2
SENIOR CLIENT STRATEGY SPECIALIST (2001 – 2004) White Plains, NY continued …
Supported $70M in existing sales growth and retention efforts as a Senior Client Strategy Specialist for middle market
and national accounts.
Partnered with brokers while liaising across internal matrixed groups including underwriting, product, provider relations,
claims, and customer service to achieve issue resolution and client satisfaction.
ABC International Textiles Inc.
1994 – 1998
ACCOUNT MANAGER (1995 – 1998), Newark, NJ
RETAIL SALES REPRESENTATIVE (1994 – 1995), New York, NY
Drove sales and merchandise strategies for a 100-store chain and several wholesale accounts. Tracked and optimized finances
through strategic analysis and forecasting of metrics such as point-of-sale (POS), Key Performance Indicators (KPI), and trade-
funding. Managed inventory, developed promotions, and demonstrated expert product awareness within competitive
markets. Mentored, coached, and directed a team of 10 product representatives, and sustained ongoing rapport with
customers through on-site meetings, prompt conflict resolution, and service-driven follow-up.
Created and executed a targeted merchandising strategy adopted as an enterprise best practice, tangibly increasing
space to allow for seven new products and higher-margin sales.
Achieved $50M in annual sales and a 8%-over-plan, year-over-year sales increase via superior key account retail
management.
Paved the way for 70 new products leveraging exceptional fact-based sales, category management, pricing allowance
negotiations, and analytic expertise.
Managed territory of 75 New Jersey retail stores, increasing yearly core product facings by 20% while exceeding
distribution, shelving, merchandising, pricing, and coverage objectives.
Earned award recognition for large-scale marketing campaign that increased brand awareness and sales during holiday
season—resulting in 5,500 incremental cases shipped to customer.
P
S
E
REVIOUS
ALES
XPERIENCE
Cultivated account management, marketing, and merchandising skills by building new business, expanding existing sales,
and attending trade shows during the following tenures:
BENEFITS CONSULTANT, B&H Fidelity Insurance
INSIDE SALES REPRESENTATIVE, Bridge Products Inc.
FLOATING SALES REPRESENTATIVE, Ann & David Bakery Company
T
S
ECHNOLOGY
KILLS
MS Word, Excel, PowerPoint
Other internal systems
E
DUCATION
BACHELOR OF SCIENCE IN MANAGEMENT
State University of New Jersey at Holt State College
Corporate Training: Public Speaking, Negotiations, Influencing Others, Conflict Management, Consultative Selling, and Fact-
Based Selling
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