Publication 521 - Moving Expenses - 2011 (Page 16 of 19) in pdf

your 2011 tax return available so you can provide

the free IRS2Go app by visiting the iTunes app store

your social security number, your filing status, and

or the Android Marketplace. IRS2Go is a new way to

the exact whole dollar amount of your refund.

provide you with information and tools. To check the

status of your refund by phone, call 1-800-829-4477

•

E-file your return. Find out about commercial tax

(automated refund information 24 hours a day, 7

preparation and e-file services available free to eligi-

days a week). Wait at least 72 hours after the IRS

ble taxpayers.

acknowledges receipt of your e-filed return, or 3 to 4

•

Download forms, including talking tax forms, instruc-

weeks after mailing a paper return. If you filed Form

tions, and publications.

8379 with your return, wait 14 weeks (11 weeks if

•

you filed electronically). Have your 2011 tax return

Order IRS products online.

available so you can provide your social security

•

Research your tax questions online.

number, your filing status, and the exact whole dollar

•

amount of your refund. If you check the status of

Search publications online by topic or keyword.

your refund and are not given the date it will be

•

Use the online Internal Revenue Code, regulations,

issued, please wait until the next week before check-

or other official guidance.

ing back.

•

View Internal Revenue Bulletins (IRBs) published in

•

Other refund information. To check the status of a

the last few years.

prior-year refund or amended return refund, call

•

1-800-829-1040.

Figure your withholding allowances using the with-

holding calculator online at

Evaluating the quality of our telephone services. To

•

Determine if Form 6251 must be filed by using our

ensure IRS representatives give accurate, courteous, and

Alternative Minimum Tax (AMT) Assistant available

professional answers, we use several methods to evaluate

online at

the quality of our telephone services. One method is for a

•

second IRS representative to listen in on or record random

email.

telephone calls. Another is to ask some callers to complete

a short survey at the end of the call.

•

Get information on starting and operating a small

business.

Walk-in. Many products and services are avail-

able on a walk-in basis.

Phone. Many services are available by phone.

•

Products.You can walk in to many post offices, li-

braries, and IRS offices to pick up certain forms,

instructions, and publications. Some IRS offices, li-

braries, grocery stores, copy centers, city and county

•

Ordering forms, instructions, and publications. Call

government offices, credit unions, and office supply

1-800-TAX-FORM (1-800-829-3676) to order cur-

stores have a collection of products available to print

rent-year forms, instructions, and publications, and

from a CD or photocopy from reproducible proofs.

prior-year forms and instructions. You should receive

Also, some IRS offices and libraries have the Inter-

your order within 10 days.

nal Revenue Code, regulations, Internal Revenue

•

Asking tax questions. Call the IRS with your tax

Bulletins, and Cumulative Bulletins available for re-

questions at 1-800-829-1040.

search purposes.

•

Solving problems. You can get face-to-face help

•

Services. You can walk in to your local Taxpayer

solving tax problems every business day in IRS Tax-

Assistance Center every business day for personal,

payer Assistance Centers. An employee can explain

face-to-face tax help. An employee can explain IRS

IRS letters, request adjustments to your account, or

letters, request adjustments to your tax account, or

help you set up a payment plan. Call your local

help you set up a payment plan. If you need to

Taxpayer Assistance Center for an appointment. To

resolve a tax problem, have questions about how the

find the number, go to

tax law applies to your individual tax return, or you

look in the phone book under United States Govern-

are more comfortable talking with someone in per-

ment, Internal Revenue Service.

son, visit your local Taxpayer Assistance Center

•

where you can spread out your records and talk with

TTY/TDD equipment. If you have access to TTY/

an IRS representative face-to-face. No appointment

TDD equipment, call 1-800-829-4059 to ask tax

is necessary —just walk in. If you prefer, you can call

questions or to order forms and publications.

your local Center and leave a message requesting

•

TeleTax topics. Call 1-800-829-4477 to listen to

an appointment to resolve a tax account issue. A

pre-recorded messages covering various tax topics.

representative will call you back within 2 business

•

days to schedule an in-person appointment at your

Refund information. You can check the status of

your refund on the new IRS phone app . Download

convenience. If you have an ongoing, complex tax

Page 16

Publication 521 (2011)

Publication 521 - Moving Expenses - 2011 Page 16

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