C U S T O M E R S A T I S F A C T I O N S U R V E Y
Your feedback and suggestions are very valuable in assisting our efforts to continually provide the
best quality products and service possible. We would appreciate if you would take a few moments
to complete and return this survey to .
Your satisfaction is our primary goal and we need your help in order to maintain it. Thank you.
Please indicate which of the following products you purchased:
Product Name
Product Name
Product Name
Product Name
Briefly describe the applications in which you used these products: _____________________________________
__________________________________________________________________________________________________________________
Completely
Mostly
No or Needs
Was our sales representative
Improvement
courteous, knowledgeable and
helpful?
Were the billing and payment
terms for your purchase clear,
accurate and acceptable?
Were you satisfied with ease of use
and instructions provided?
How well does the product meet
your needs?
Overall, are you satisfied with the
product?
Would you feel comfortable
recommending our product to
friends or colleagues?
Is there anything else we can do for you? ___________________________________________________________________
__________________________________________________________________________________________________________________
Please list any comments/suggestions you have or additional products or services you would like
us to offer: _____________________________________________________________________________________________________
__________________________________________________________________________________________________________________
This free template brought to you courtesy of
Summer Alexander
Research.