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Form It 511 - Individual Income Tax 500 And 500ez Forms And General Instructions - 2012 Page 3

FROM THE COMMISSIONER

Did you know that if you file electronically and choose direct deposit, you can receive your refund in less than 15 business

days? Taxpayers who filed their returns electronically and had their refunds direct deposited into their bank accounts

received their refunds within an average of 7 to 10 business days. Refunds from paper returns can take up to 12 weeks

to be issued. If you’ve been considering electronic filing, some of the benefits include:

Faster and more accurate processing.

Individual taxpayers who file electronically can receive their refund by mail or direct deposit.

The ability to file from your home PC or have your taxes prepared by a professional electronic return originator.

Elimination of mailing paper returns.

If you file electronically and need to make a payment, you may pay by electronic check using the Department of

Revenue’s Georgia Tax Center (GTC) visit https://gtc.dor.ga.gov/_/#1 or visit our self service Instructional Videos at http://

for additional information or contact the Taxpayer Services Call Center at 1-877-423-6711.

The Department of Revenue, as outlined in the Taxpayer Bill of Rights, will provide “fair, courteous and timely service” to the

taxpayers of Georgia. We have implemented several initiatives to ensure we uphold that standard. Our mission is to

provide the best customer service and operational performance of any state taxing authority and the IRS.

Douglas J. MacGinnitie

Commissioner

doug.macginnitie@dor.ga.gov

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Form It 511 - Individual Income Tax 500 And 500ez Forms And General Instructions - 2012 Page 3