Sample Appeal Letter

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Sample Physician Appeal Letter
Please note, this is NOT a form letter and should be customized for your patient’s
specific situation. You can use the suggestions in the brackets as a guide.
[Date]
[Name]
[Insurance Company Name]
[Address]
[City, State ZIP]
Re: [Patient's Name]
[Patient’s insurance member number]
[Group number/Policy number]
[Type of Coverage]
[Type of service denied and date of denial from EOB]
[Reason for denial from EOB]
Dear [Name of contact person at insurance company],
It is my understanding that [Patient's name] has received a denial for [name of
procedure] because it is believed that the procedure is [state specific reason for the
denial found on the EOB, e.g., not medically necessary, experimental, etc.]
[Patient's name] has been under my care since [date] for the treatment of type 1
diabetes [T1D]. Since that time, [patient’s name] has [include a brief overview of
patient’s treatments and T1D management protocol, e.g., the number of finger stick
tests, insulin injections, or how frequently a pump is used. Include a brief medical
history emphasizing the most recent events that directly influence your decision to
recommend the denied therapy along with any peer-reviewed information,
like
this,
that may support your request]. The service denied is critical in managing [patient’s
name]’s condition and access to this treatment will help improve [his/her] health
outcomes by making it easier for [him/her] to manage and adhere to the
recommended treatment plan.
For this reason I am writing to provide you with information regarding [name of
denied procedure]. [Give a brief, yet specific description of the procedure and why
you believe it should be approved and include a specific counter point to the reason
noted in the denial on the EOB. Include potential downside of treatment not being
covered like worsening A1C levels or additional out-of-pocket costs for more
expensive alternatives. Find more helpful pointers in the chart in the “Denials and
Appeals” resource].

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