Sample Appeal Letter Page 3

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Sample Patient Appeal Letter
Please note, this is NOT a form letter and should be customized for your specific
situation. You can use the suggestions in the brackets as a guide. If your physician is
also submitting a letter on your behalf, you’ll want to ensure the information in your
letter also aligns. See more helpful tips in the “Denials and Appeals” resource.
[Date]
[Name]
[Insurance Company Name]
[Address]
[City, State ZIP]
Re: [Your Name]
[Your insurance member number]
[Group number/Policy number]
[Type of Coverage]
[Type of service denied and date of denial from EOB]
[Reason for denial from EOB]
Dear [Name of contact person at insurance company],
I [or my loved one] recently received a denial for [name of procedure] because it is
believed that the procedure is [state specific reason for the denial found on the EOB
i.e., not medically necessary, experimental, etc.]
[I or my loved one’s name] have been under care for Type One Diabetes [T1D] since
[date]. Since that time, [I or my loved one] has [include a brief overview of patient’s
treatments and T1D management protocol i.e., the number of finger stick tests,
insulin injections, or how frequently a pump is used. Include a brief medical history
emphasizing the most recent events that directly support your request along with
any peer-reviewed information,
like
this]. The service denied is critical in managing
[my or my loved one’s] condition and access to this treatment will help improve [my
or my loved one’s] health outcomes by making it easier for [me or my loved one’s] to
manage and adhere to the recommended treatment plan.
For this reason I am writing to provide you with information regarding [name of
denied procedure]. [Give a brief, yet specific description of the procedure and why
you believe it should be approved and include a specific counter point to the reason
noted in the denial on the EOB. Include potential downside of treatment not being
covered like worsening A1C levels or additional out-of-pocket costs for more

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