Welcome To Wic Letter - Ohio Department Of Health Page 2
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2Participant Rights and Participant Responsibilities
Participant Rights
1. You have the right to ask for a fair hearing if this agency suspends you from participation
in the WIC program. You must ask for a fair hearing within 60 days from the date you are
notified of suspension. At the time of the fair hearing you may be represented and/or
accompanied by a relative, friend, legal counsel or other spokesperson.
2. You may appeal any decision made by the local agency regarding your eligibility for the program.
3. The local agency will make health and nutrition education services available to you or your
guardian and participation in these services is encouraged.
4. You may report improper vendor practices.
Participant Responsibilities
1. Do not sell, trade, or give away
food, coupons, breast pumps or electronic benefits transfer
WIC
(
) cards.
EBT
2. Do not take from food vendors cash or credit toward the purchase of unauthorized foods or
other items of value in place of authorized
foods.
WIC
3. Do not physically abuse, threaten physical abuse or verbally abuse local
staff or contracted
WIC
vendor staff.
4. Notify the clinic if you have difficulty buying WIC foods at the grocery or drug store or if you
are treated unfairly by store personnel.
5. Do not intentionally make false or misleading statements or intentionally misrepresent, hide
or withhold facts to obtain benefits.
6. Receive WIC benefits from only one WIC program at a time.
7. Use the WIC foods for the participant only.
8. Coupons are picked up at assigned times and on a regular basis to avoid termination.
Termination occurs when you fail to pick up coupons for two consecutive months.
9. Notify the clinic of a change in your income, address or family size.
10. Keep scheduled WIC appointments.
11. Redeem coupons during the valid dates only.
12. Return loaned breast pumps when asked.
13. Failure of you or your alternate to meet these responsibilities may result in you being suspended
from the WIC program.
In accordance with Federal law and U.S. Department of Agriculture policy, this institution is
prohibited from discriminating on the basis of race, color, national origin, sex, age, or disability.
To file a complaint of discrimination, write:
USDA
Director, Office of Civil Rights
Whitten Building, Room 326-W
1400 Independence Avenue, SW
Washington, DC 20250-9410
or call (202) 720-5964 (voice and TDD). USDA is an equal opportunity provider and employer.
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Parent category: Medical