Info Pack - Nato Mail Forwarding (Page 3 of 4) in pdf

NATO Mail

Pricing and Terms of Service

The fees for using NATO Mail forwarding service are as follows:

Annual Fee For Primary User:

$80.00

Six-month Fee For Primary User:

$60.00

Three-month fee (minimum) for primary user:

$45.00

Fee For Associate (s):

$10.00 (per associate)

Spouse, other family members, business

names, etc. must each be enrolled as an associate member.

(Above fees are non-refundable)

Required Minimum Postage Deposit:

$35.00

Replenish account as needed to maintain

minimum deposit, any balance remaining

after termination of service will be refunded to you.

Each primary user is required to make a minimum $35.00 deposit (more may be deposited if desired or if you feel it is

necessary), in advance, for postage. Charges debited to your account for mailings are actual postage plus a 40% service

charge. Minimum service charge is $3.00. You will receive a monthly statement showing the activity on your account and any

balance due to maintain the required postage deposit. NATO Mail, at our discretion, may discontinue sending your mail

to you if your postage account reaches a zero or negative balance or your annual fee is not paid.

We will accept packages for you that are sent COD, please let us know in advance and make certain that funds are available

in your account to cover the cost of the delivery.

Miscellaneous charges may include, but are not limited to: USPS Counter Services—pick-up of and/or signing for certified,

insured, registered or Express mail ($5.00); pick-up mail at our office ($1.00). Faxes sent or received for you ($2.00 for up to

three pages, $ .50 for each additional page). Faxes sent to an international number will also incur the charge of the long

distance call. Any other specialized requests will be priced according to cost incurred, time, materials or travel involved to

complete the request. There will be a $35.00 charge for any returned check or transaction due to NSF (not sufficient funds).

If we receive mail for you marked “postage due,” we will pay the additional postage and debit your account for the actual

amount of postage due, no extra fees. Mail that has been sent out by you and is returned to us due to "insufficient postage"

will be taken care of in the same manner and promptly remailed for you.

NATO Mail will make every effort possible to keep the cost of our service reasonable and we pride ourselves in keeping your

postage costs to a minimum while still providing you with excellent and unparalleled service.

NATO Mail will not be liable for loss of, destruction of or misdirected mail unless the act was due to gross negligence on our

part. If we do make an error with regards to forwarding your mail, your account will be credited for the cost of postage and any

service charges incurred related to the incident. Upon termination of your service, NATO Mail will, at your request, return any

unused balance in your postage account after a period of 60 days. However, pursuant to current postal regulations, NATO

Mail will continue to re-mail any mail received for you for a period of six months (funds must be available in your account as we

are required to apply new postage and we must have a current mailing address for you), after six months, mail received for

you will be returned to sender. You must notify all of your correspondents of your change of address, as the post office will

not accept their standard Change of Address Form (they just send it on to us).

If you need to speak directly to someone at NATO please call during our regular office hours, 9:30 a.m. to 4:00 p.m. (eastern

time), Monday through Friday. We also have a fax number, (941) 554-8345 and an email address . The

fax and email address are especially useful if you are traveling out of the country.

Attached, you will find the required forms needed to begin your mail forwarding service. To comply with Postal Regulations,

you must complete and return with your application, Postal Form 1583, with copies of the required identification, for all

members and associates. If you have any questions or concerns that have not been addressed, please feel free to contact us

by phone or email us at .

We look forward to serving you,

NATO Mail

Info Pack - Nato Mail Forwarding Page 3

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