Zero Occupancy Discount Form Highland Council (Page 4 of 4) in pdf

Backdating Discount: The law requires the Council to award discount on the best evidence available and we must

always be able to justify our decisions to the Council’s Auditors and taxpayers. If you are making a late application

for discount, we cannot go back in time to verify the facts. However, we will allow a backdated claim for a period of

three months, starting from the date we receive a signed claim from you.

If you wish to claim for a period prior to the three month period, we need you to provide independent evidence that

the facts are as you stated. Therefore, if you wish to make a backdated claim, we would be obliged if you would

arrange for our Third Party Independent Evidence Form to be completed and signed by an independent third party.

If you need a Third Party Independent Evidence Form please telephone 0800 393811 or visit one of our Service

Points or e-mail us at operations.team@highland.gov.uk or alternatively you could visit our website at

Please note - the person who verifies your claim should not be related to you or be your

partner or spouse.

Have your circumstances changed?

If your circumstances have changed or are about to change, please tell us immediately to avoid having to pay money

back to us.

Changes can affect how much Council Tax you have to pay and the amount of Council Tax Reduction and/or Housing

Benefit you receive.

Changes must be reported in writing.

Some examples of changes you must tell us about immediately are:



Change of address



Individuals moving in/out of your home



You, or your partner, start work



You or your partner's pay or working hours change



Your child leaves school, education or training



Your savings go up or down



Your childcare arrangements change



You start or stop claiming benefit or the amount you get changes



You claim benefit because of a health condition or disability and your health of condition changes

To report your changes in writing or for help and advice please contact our Operations Team:



E-mail us at: operations.team@highland.gov.uk.



Telephone Freephone: 0800 393811



Visit any Highland Council Service Point



Write to our Operations Team at: PO Box 5650, Inverness, IV3 5YX

Please do NOT send personal data to the above email address.

Page Four

Zero Occupancy Discount Form Highland Council Page 4

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