Sample Refund Request Letter Template printable pdf download

Refund Request Letter

Dear Customer,

It has come to our attention that you wish to request a refund for software purchased from PDF Complete (“PDFC Product”). You

understand that any such refund request must be made within 30 days of the purchase of the PDFC Product and that only PDFC

Products purchased directly from PDF Complete are eligible for a refund.

By supplying all of the information requested in this letter and consequently signing and dating this letter, you are indicating your

compliance with and acceptance of the terms and conditions set forth in this letter. Upon receipt of this executed letter by PDF

Complete, your license to use the PDFC Product will be immediately terminated. Further, if the PDF Product qualifies for a refund

and the request for refund is valid, PDF Complete will refund the purchase price of the PDF Product to the customer.

*This letter certifies that you have destroyed all your copies of the PDFC Product for which you are requesting a refund

including all copies of the PDFC Product that have been installed on a computer as well as all backups. You may not give away,

donate, or otherwise convey to any party the PDFC Product.

*To be completed by the customer:

Customer Name:

Product Name:

Email:

Purchase Date: (approximate)

Telephone:

Number of Licenses

Credit Card#: (Last 4 Digits)

to be Returned:

Mailing Address: (City, State, Postal Code)

Return Request Ticket Number:

Name on Credit Card:

(If applicable)

(First name)

(Last name)

Reason for the Return:

By signing this document, I agree with and accept the terms and conditions in this letter.

Signature____________________________

Printed Name____________________________

Date____/____/________

Please return this letter completed via fax, email, or postal service to the information provided below so we may process your

refund request as soon as possible. We are pleased to have you as a customer of PDF Complete and regret that our products

have not met your needs. If we can assist you in the future, please let us know.

U.S. Mail: PDF Complete, Inc.

Fax: 512-501-6342

Thank you,

550 Cub Drive, Ste 477

Email:

PDF Complete, Inc.

Montgomery, TX 77316

Sample Refund Request Letter Template