Caseworker Interview Assessment Form (Page 9 of 10) in pdf

Group Worker II, III

Interview Assessment Form

Round 2

Classification:

Date:

Candidate’s Name:

Recommendation:

Interviewer Name(s):

Consider for Future Opening

Do Not Hire

Part A: Competencies

Instructions: Check the rating next to the numeric score that best represents the candidate’s

proficiency level in each competency area based on his/her responses to the interview questions. Tally

the numeric scores in the right-hand column and place that score into the Total Score section on page

3. Please include any comments at the end of the section.

No Evidence of

Marginally

Greatly

Proficient

Exceeds

Numeric

Competency

Proficiency

Proficient

Exceeds

(3)

(4)

Score

(1)

(2)

(5)

Adaptability: Adapts well to changes in assignments and priorities adapts behavior or work methods in

response to new information, changing conditions, or unexpected obstacles; approaches change positively

and adjusts behaviors accordingly.

Building Trust: Interact with others in a way that gives them confidence in one’s motives and

representations and those of the organization. Is seen as direct and truthful; keeps confidences, promised,

and commitments.

Communication: Clearly conveys and receives information and ideas through a variety of media to

individuals or groups in a manner that engages the listener, helps them understand and retain the message

and invites response and feedback. Keeps others informed as appropriate. Demonstrates good written,

oral, and listening skills.

Conflict Management: Uses appropriate interpersonal styles and techniques to reduce tension and/or

conflict between two or more people; able to size up situations quickly; able to identify common interests;

facilitates resolution.

Customer/Client Focus: Makes customers/clients and their needs a primary focus of one’s actions; shows

interest in and understanding of the needs and expectations of internal and external customers (including

direct reports); gains customer trust respect; meets or exceeds customer expectations.

Stress Tolerance: Maintains effective performance under pressure; handling stress in a manner that is

acceptable to others and to the organization.

Total Score Competencies:

Caseworker Interview Assessment Form Page 9

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