JOB DESCRIPTION
Security Supervisor
Vacancy Ref: N757
Job Title:
Security Supervisor
Present Grade: 5
Department/College:
Security and Portering
Directly responsible to:
Operations Manager: Security and Portering
Context
The Facilities Division is responsible for the management of all property and services on behalf of the University
including supporting the aims and objectives of the University strategy.
Major Duties:
The purpose of this role is to provide line management duties of the security and portering support services team
of approximately 12 staff, ensuring optimum performance in accordance with Service Level Agreements and Key
Performance Indicators including continuing service improvements and customer focussed initiatives.
You will report directly to the Operations Manager: Security and Portering and in his absence you will report to the
Deputy Director of Facilities.
Main duties and responsibilities:
The post holder provides line management for a team of Security and Portering personnel which operate a 365
day, 24/7 service. Duties include:
Being responsible for the line management of a flexible workforce, directing resources to where they are
needed
Maintaining public order on campus and ensuring that any organised protests or gatherings are managed
effectively but sensitively
Liaising with the Police, Fire Service and other agencies in an emergency and on all issues affecting security,
including high profile visits and events of all types which have a potential to create security concerns
Being a member of the University’s Emergency Management Team at Bronze or Silver level taking an
operational role on security arrangements associated with the University’s incident handling plans and
emergency planning procedures
Providing routine investigations and reports which are compiled in a timely manner and to a consistent standard
Supporting the Operations Manager: Security and Portering with investigations as may be required from time to
time where the process or outcome may be particularly sensitive or have serious implications for the security of
the University and its staff and students
Ensure all necessary property inspections have been carried out and security equipment is in serviceable
condition.
In conjunction with the Day Supervisor and Operations Manager ensure that sufficient staffs are on duty at all
times and for ensuring cover and overtime payments for your shift team. Check details of staffing levels, advise
of any rota cover shortfalls, plan annual leave for his or her team and ensure continuing cover of departmental
tasks across the University by maximising use of resources. Call in additional resources as appropriate
Support the Operations Manager in carrying out annual team appraisals
Draw to the attention of the Operations Manager or in his absence the Deputy Director of Facilities security
issues, incidents and exceptional matters as appropriate