Employee Evaluation Form Page 2
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33. ABILITY AND WORK SKILLS
a). Effective in completing all customer service procedures
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b). Able to service section with minimum of steps
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c). Quality of work - ability to meet quality standards
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d). Quality of work - good volume of work with few errors
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e). Equipment knowledge - use, safety and maintenance
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4. PERSONAL AND SOCIAL ATTRIBUTES
a). Cooperative - willingness to work with co-workers
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b). Judgment - acts reasonably according to situation
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c). Poise and self-confidence appropriate to the position
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d). Appearance - appropriately dressed and groomed
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e). Adaptability - able to adjust to new situations
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f). Personal hygiene
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g). Personality - behaviour characteristics suited to position
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h). Courtesy - consideration to others
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5. WORK QUALITY AND HABITS
a). Prepares and checks section and service area completely
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b). Checks for daily specials at start of service
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c). Application to job - works consistently and diligently
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d). Maintains a clean work area
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e). Initiative - completes assigned duties, makes use of time
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f). Accuracy - follows guidelines, clean up list
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g). Alertness - ability to grasp instructions
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h). Physical energy - work with moderate fatigue
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i). Works well under pressure
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6. ATTITUDE
a). Towards public - courteous and friendly service
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b). Good PR towards customers
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c). Towards customers
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d). Towards management
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e). Towards job - shows interest and enthusiasm
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f). Willingness to follow directions, rules and regulations
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g). Willingness to accept criticism
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h). Drive - desire to attain goals, to achieve
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7. ACCOUNTABILITY
a). Dependable - attendance (Days absent: ______ days)
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b). Punctual - (Days late: ______ days)
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c). Reliability - shows dedication to work
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d). Responsible - works with minimal supervision
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8. CREATIVITY
a). Gets involved with Front House decorating
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b). Talent for finding better ways to do things
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9. OVERALL EVALUATION
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Parent category: Business