Project Report Template Lean Six Sigma Certification (Page 4 of 6) in pdf

Project Report Template Lean Six Sigma Certification Page 4

SSD Global, Inc.

Cost of Poor Quality Statement

In one or two paragraphs, state the project opportunity in terms of cost of poor quality.

What is the impact of COPQ on cycle-time, cost as well as any regulatory impact, if

applicable?

Customer Satisfaction (Voice of the Customer)

In one or two paragraphs, state the impact of cost of poor quality on the customer – the

customer being the external customer who receives product or service that is directly

impacted by the process that is the focus of your Six Sigma project. Describe how the

VOC was validated.

Financial Benefits Assessment

State the financial benefits realized as a result of your project. Describe the method in

which these benefits were calculated, and if finance resources were used to calculate as

well as confirm the financial benefit.

Tools Application

List the tools employed during this phase, and any key learning arising from the application

of the tools.

Refer to your Activity Sheet for a list of tools used in Define

MEASURE PHASE

Process Mapping/Process Visualization

Describe the process mapping technique employed for your project: process map, block

diagrams, spaghetti charts, value-stream mapping, etc. Attach, as an appendix to this

report, samples of the process maps you used in this project. What were some of the key

learning from the process mapping activity?

The Vital Few

What was the method you and your project team employed to select the “vital few” input

variables (X’s) affecting the output (Y) which was the focus of your project?

Data Collection Planning and Execution

Outline in brief the data collection plan you employed, discussing both the merits as well

as shortcomings (trade-offs) of this approach. What method did you use to determine

sample size? What sampling method did you use?

Measurement System Analysis

Project Report Template Lean Six Sigma Certification Page 4