Assistant Store Manager Job Description
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2The UPS Store Job Description
Assistant Manager
JOB TITLE: Assistant Store Manager
LOCATION: Aurora, Ohio – Barrington Town Center
REPORTS TO: Center Manager/Owner
PREPARED
BY:
Trudy Capel
DATE: April 2013
“Our Mission and Core Values”
“Making business easier worldwide through our service and distribution network,
delivering personalized and convenient business solutions with world-class customer
service.”
Caring
Honesty
Fairness
Integrity
Trust
Respect
Commitment
Accountability
SUMMARY:
Support the Center Manager in all aspects of center operations and ensure achievement of
revenue projections.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may
be assigned.
Motivate, train and develop all center associates, focusing on excellent customer
•
service and rapport building.
Maintain a high level of sanitation and orderliness throughout the center by assisting
•
the Center Manager in creating systems that ensure compliance in the above areas.
Assist the Center Manager with the upkeep of center imaging, impact zones and
•
display areas through active participation.
Become involved with and assist Center Manager in achieving center revenue
•
projections.
Manage the Mailbox rentals and renewals on a monthly basis.
•
Assist the Center Manager in all areas of inventory control, ordering, stock and vendor
•
relationships.
Ensure that all centers associates maintain a professional, well-groomed appearance
•
at all times.
Pro-actively handle customer complaints and assist customers with problems to
•
resolution.
Accurately perform daily close out procedures, general ledger administration, bank
•
deposits and other accounting functions in accordance with Company policy and
procedure.
Efficiently utilize MBE computer systems in support of communication, reporting and
•
other business requirements.
Assist the Center Manager in planning, preparing and conducting meetings, developing
•
incentive programs and other associate related activities.
Assume the Center Manager position in his/her absence.
•
General housekeeping duties.
•
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