Employee Performance Appraisal Form (Page 2 of 4) in pdf

Employee Performance Appraisal Form Page 2

Performance Standard

Customer Service

Passionate and dedicated to serving children and families. Provides exceptional customer

service at every interaction, acts in the best interest of the children and families.

Establishes and maintains effective relationships in order to gain trust and respect;

demonstrates respect for others; engenders trust; responds to customer concerns in an

appropriate and timely manner, owns customer problems through to resolution.

Staff Rating _____

Job Knowledge and Technical Skills

Possesses functional, technical, business, and professional knowledge and skills to do the

job at a high level of accomplishment, knows how and when to apply technical procedure,

uses curriculum and enhancement materials appropriately and consistently, maintains

classroom effectively, develops and maintains a positive learning environment for children,

prepares and follows company curriculum that is appropriate for the developmental stages

of the child, maintains state in-service requirements

Staff Rating _____

Dependability

Arrives at work in a timely manner on regularly scheduled days as well as leaving and

returning from scheduled breaks during the day. Follows proper call in procedures when

unable to report to work, can be depended upon to follow through on commitments and

responsibilities

Staff Rating _____

Productivity

Produces an acceptable amount of work, able to handle the workload, does what is asked

and delivers work on time, does work correctly the first time without waste or rework

Staff Rating _____

Quality of Work

Maintains classroom ratios at all times, follows appropriate attendance and child count

procedures, adheres to proper medication, bottle feeding and safety procedures, takes

preventative and proactive measure to avoid the occurrence of child related accidents or

injuries, accurate and consistent, adheres to and enforces center policies, requirements,

licensing, and accreditation regulations.

Staff Rating _____

Employee Performance Appraisal Form Page 2