Sales Superstar Job Description Page 2
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3▌Responsibility 3 – Teamwork
Description –
At Pillow we all chip in and it’s never not our job. We work as a team and help
each other out. This means taking up the slack when required on tasks like:
Answering incoming phone calls
Responding to incoming emails
Customer satisfaction
Property management
Inspecting managed properties
Helping deal with emergency issues as required
Measurement -
This responsibility will be monitored by the Managing Director.
▌Responsibility 4 – Ancillary services sales
Description –
As well as fully managed properties Pillow has a range of other services it
provides and you will be require to promote these as required.
Measurement -
This rota will be managed by the Managing Director.
▌Responsibility 5 – Out of Hours emergency contact
Description –
There may be a requirement to periodically be the nominated contact for out-
of-hours emergencies.
Measurement -
This rota will be managed by the Managing Director.
▌Responsibility 6 – Customer service
Description –
You should work towards representing Pillow in the best possible manor at all
times. This includes ensuring all clients are happy with the service Pillow
provides, including potential and existing guests, contractors, potential and
existing owners and external organisations.
All actions, decisions, our
enthusiasm and personalities should reflect Pillow being a word class property
management company.
Measurement -
This responsibility will be monitored by the Managing Director.
▌Responsibility 7 – Have a winning attitude
Description –
You must follow Pillow’s core values at all times. You need to be positive,
invested in the company’s success, focus on solutions not problems and be a
reliable team member.
Intentions don’t pay the bills, we require team
members who can actually get results.
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Parent category: Business