Senior Team Leader Page 2

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Take responsibility for ensuring that the handover sheet is completed and kept up to date and that a
comprehensive handover is carried out at the changeover of each shift.
Oversee the sharing of any communications / messages received into the office in the appropriate manner.
Oversee staff so that any tasks to be carried out in the house for the day are written on the board, staffed
and recorded as complete, for example, cleaning tasks, vehicle checks, cooking, shopping etc.
Support
Work with the management team, service users, families and other professionals, to prepare and
implement individual personal care plans (and relevant group training programmes) to ensure that service
users are supported in developing their own skills to their full potential.
Be responsible for ensuring that the care and support services are provided to the highest standards in line
with contracts, person centred plans, best practice and having regard to legislation and regulation.
Be familiar with Regulation 38 of the Care Homes (Wales) Regulations 2002 and ensure all relevant
reportable incidents are passed on to the registered manager (or passed to the Director of Service or
Managing Director in the absence of the registered manager).
Provide continuity and constant support including practical, active, and emotional support to the service
users which reflect individual changing needs.
Recognise and deal with adult protection issues and the duty of care, and to comply with Policies and
Procedures for the Safeguarding of Vulnerable Adults.
Effectively communicate with the service users in a means by which the individual, can understand the
information being conveyed and maintain accurate and factual records at all times.
Read, understand and work in line with care plans.
Report any areas of risk to the Manager.
Observe and report mental, emotional and physical well-being at all times.
Assist, support and encourage service users to become integrated members of their local community,
promoting and supporting social and physical presence in community based facilities e.g. educational,
occupational, social and leisure.
General house-keeping e.g. cooking, shopping, domestic duties and helping service users to maintain all
aspects of their domestic lives.
Working alongside the service users to ensure a healthy diet is maintained.
Providing support with all aspects of personal care as required.
Supervising and monitoring service users in self-administration of prescribed medication.
Administering medications from a monitored dosage system if a service user is not able to manage safe
self-administration.
Follow company policy and procedure in the safe storage, recording and disposals of medications.
Inspiration Lifestyle Services Limited
Senior Team Leader Job Description – September 2014
Page 2

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