Senior Team Leader Page 3

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Values and Attitudes
Support individuals in a non-judgemental way based on the principles of anti-discriminatory practice.
Ensure that service users are encouraged and empowered to express their opinions and views in all areas of
decision making, both at individual and service provision level, supporting and promoting access to
independent advocates when required.
Act as a role model of good practice to all support workers.
Positively and professionally represent and promote the Company and the service provided at all times. To
work at all times in a positive and co-operative manner.
Work in line with Company Aims and Values.
Performance and Development
Comply with Company policies and procedures at all times.
Attend training on a regular basis to ensure that all mandatory, statutory and developmental training and
development needs are met in line with company requirements.
Comply with all regulatory requirements of the Care Standards Act 2000.
Participate and contribute to supervision and appraisal sessions as agreed with the line manager.
Conduct supervision and appraisal sessions with allocated members of staff.
Be prepared to accept other duties and responsibilities in light of changing circumstances and changing
individual, operational and service needs.
Have an understanding and comply with the Care Council for Wales Code of Conduct, and to be familiar
with and implement any individualised policies and procedures which may affect specific service users.
Maintain confidentiality at all times and comply at all times with the Data Protection Act 1998.
Be familiar and comply with all relevant health and safety legislation.
Assist and liaise with team members in maintaining acceptable standards for the maintenance and security
of the service.
Administration and Finances
Ensure that accurate records are maintained with attention to detail i.e. service user personal records, daily
diaries, communication books, diaries, food and petty cash expenditure.
React to changes to care promptly and update files as required.
Understand all of the financial and administration systems in operation at the service to ensure accurate
records are maintained.
Utilise office time allocated to complete office and administrative tasks as tasked by the manager.
Inspiration Lifestyle Services Limited
Senior Team Leader Job Description – September 2014
Page 3

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