Graduate Program Support Coordinator Page 2
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2Program Support
40%
This position must be well versed with a variety of software, office procedures, university/program
policy, and resources.
Exercise independent judgment daily to ensure highly sensitive and confidential application and
•
student data is communicated and managed appropriately.
Analyze applicant, admission, registration, benchmark and graduation data for DGS, department,
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college administration, and student reporting
Develop communications to students/faculty with regard to funding/fellowships, employment
•
opportunities, milestone paperwork due/process, policies/procedures, warning lists
Manage projects and proposals such as recruitment support and block
fellowships, including
•
recruitment efforts specifically designed to increase diversity in the program
Develop and facilitate grant and fellowship nomination/award process
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Review, make recommendations, and process degree programs/petitions/waivers
•
Facilitate Graduate School faculty appointments/process
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Participate in various meetings and workshops as they relate to graduate studies (such as
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policy/procedure, funding issues,
diversity and equity issues,
international student issues, etc.)
Lead and coordinate program specific orientations and social functions
•
Develop faculty/student adviser reports
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Maintain program databases as directed by the DGS
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Required Qualifications
Bachelors degree plus one year of related experience or equivalent combination of relevant education and
experience totaling five years; strong computer expertise in word processing, data management in a
networked environment (includes spreadsheet or database design, developing data reports and preparing
mail-merge letters); demonstrated experience and commitment to customer service; demonstrated
experience working with students and serving their needs.
Preferred Qualifications
Experience in recruitment; experience in graduate program support; knowledge of graduate school
admissions policies and procedures; demonstrated strength in communication and interacting effectively
both orally and in writing to multiple individuals, e.g., students, faculty, department staff, and college
student support offices and previous experience in student services.
Experience working with students
who require reasonable accommodation in their work and/or education.
Experience in a multicultural
setting
and excellent communication and leadership skills with students from diverse
backgrounds.
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