Outbreak Interview Practice (Page 3 of 5) in pdf

Outbreak Interview Practice Page 3

Appendix 2

The Good, the Bad, and the Ugly Instructor Key

Scene 1

The Good (What went well):

• Introduction and explanation of why interviewer is collecting information;

• Clearly specified the exposure time period;

• Conversational, interactive and natural with interviewee;

• Closing explanation of how the information will be used;

• Asked for best number to contact the interviewee if additional follow-up was necessary;

• Thanked the interviewee.

The Bad (What went not-so-well):

• Request for cookies and coffee during the interview? Come on!

• Mispronunciation of items from questionnaire (Sashimi, Ceviche);

• Not value neutral; judgmental about mice and snakes (although this was still

conversational which, in some ways, is good);

• The owner of the snake mentioned he purchased mice at a pet store but during the

interview question about pet stores, he responded “No” without the interviewer probing

further.

Scene 2

The Good (What went well):

• Introduction and explanation of why interviewer is collecting this information;

• Pinning down the onset to a specific time;

• Gently redirected the interviewee;

• Conversational, interactive and natural with interviewee;

• Closing explanation;

• Thanked the interviewee;

• Expressed empathy to the case’s illness.

The Bad (What went not-so-well):

• Leading the witness (about homegrown vegetables);

• Not value neutral; judgmental about having a regular health care provider;

• Could have periodically reminded respondent of the dates of the week before illness.

Outbreak Interview Practice Page 3