Operations Manager Job Description
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2Job Description
Operations Manager
Division: Central Administration
Reports to: Executive Director
Job Title: Operations Manager
Effective Date: March 1st 2013
Core Values Statement
Elmwood Community Resource Centre provides resources and leadership so the people of
Elmwood can work together in building a stronger and safer community, making it a more
desirable place to live, work and raise a family. We will accomplish this by; developing
programs to meet the changing needs of the people in the community and connecting people,
ideas and resources.
Job Summary
The Operations Manager will be responsible for day-to-day operations, managing the organization’s
HR, helping and creating organizational and program budgets in collaboration with the ED and Program
Supervisor,
Reporting to the ED and serving as a member of the Management Team this position's primary
responsibility is ensuring organizational effectiveness by providing leadership for the organizations
financial and operations functions.
Working with the management team, the position also contributes to the development and
implementation of organizational strategies, policies and practices. This position will also interact with
the Board of Directors.
Duties and responsibilities
Coordination and Supervision - Coordinate, manage and monitor the workings of various
departments in the organization.
Financial - Review financial statements and data. Utilize financial data to improve efficiency. Prepare
and control operational budgets. Control inventory. Recommend effective strategies for the financial
well-being of the ECRC.
Best Practices - Improve processes and policies in support of organizational goals. Formulate and
implement departmental and organizational policies and procedures to maximize output. Monitor
adherence to rules, regulations and procedures.
Human Resources – Working with the ED plan the use of human resources. Assist in recruitment
and placement of required staff; establishment of organizational structure; delegation of tasks and
accountabilities. Establish work schedules. Supervise staff. Monitor and evaluate performance in
partnership with the ED.
Communication - Monitor, manage and improve the efficiency of support services such as IT, HR,
Accounts and Finance. Facilitate coordination and communication between support functions.
Strategic Input - Liaison with Board and ED. Assist in the development of strategic plans for
operational activity. Implement and manage operational plans.
Risk Management - Oversee organizational insurance policies. Ensure health and Safety committee
meetings are held and tasks assigned.
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Parent category: Business