Customer Improvement Or Complaint Request Page 2
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1
2AA
Customer Improvement or Complaint Request
QA 06a
Section 4 – Mediation
Date:
Location:
Mediation Meeting Held with :
☐ Instructor:
☐ Course Supervisor:
☐ QAM:
☐ Student Services:
☐ Student:
☐ Other
Outcome:
☐Yes
I am happy with the outcome of this
Student Signature:
☐No
meeting
For Quality Assurance Use Only
☐Yes
Entered into Helpdesk
Helpdesk Ticket Number:
#
☐No
Courseware Improvement
AA QA 06a Received by:
Date received:
Helpdesk Ticket Raised by:
Date raised:
Helpdesk Ticket Number:
#
Comments:
Action Taken:
NB: This document must be attached to the Helpdesk request
Approved by: Quality Assurance Manager
31/11/2016
V: 1
Page: 2 of 2
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Parent category: Business