Key accountabilities
Performance indicators
Strategy development, planning and reporting
Lead the strategic direction, business and financial
Clearly articulated and documented
management of Destination Queenstown
vision and strategic plans for DQ
Ensure the Board of Directors is kept fully informed,
executed within agreed timeframes,
through the Chairman (or nominee in absence) of
budgets and policy
Direct reports achieve agreed plans
progress towards strategic objectives
Ensure regular informal contact is maintained with
and are provided with regular feedback
the Board and, in particular, the Chairman of the
on performance
Submit monthly reports, financial
Board
statements on income and expenditure
and consolidated budgets for
consideration by the Board of Directors
Organise monthly Board meetings and
Strategic Review Board meetings as
necessary
Positive feedback from DQ Board,
Strategic Review Board, members and
stakeholders about work completed
Team management and leadership
Build and maintain a high performing empowered
Deliver clear and accurate internal
team through effective management,
communications
Proactively seek opportunities to
communication and mentoring of staff and
contractors
develop staff skills through mentoring,
Provide clear leadership and promote and foster a
coaching, training, secondments and
team culture consistent with the organisation’s
special projects
Conduct annual performance planning
values
Ensure the recruitment of appropriately skilled staff
and feedback interviews
Positive feedback from staff about
to positions, and establish appropriate
remuneration levels and performance-based
management
Positive feedback from Board
conditions for staff within the framework agreed to
by the Board
Chairperson or representative, and DQ
members
Relationship management
Build and maintain strong relationships with DQ
Lead DQ’s member and wider
members and ensure they are fully informed of
community communications
progress towards strategic objectives
(newsletters, member briefings, media
Build and maintain strong relationships with all
updates)
Attend/participate in industry briefings
local and industry stakeholders
Provide proactive leadership in assisting with the
as appropriate
Respond to media enquiries within
strategic direction of both local and New Zealand
tourism
deadline wherever possible and
Represent DQ in the media on all issues and ensure
continue to foster a positive profile for
a positive media profile is maintained for the
the organisation and destination
destination and the organisation