Job Description: Chief Executive Officer, Destination Queenstown Page 4

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Key competencies
1. Leadership
 Demonstrate in-depth understanding, passion and enthusiasm for the organisation’s vision
 Lead others to achieve organisational goals and high levels of performance
 Lead the team by example and demonstrate a professional, empowering and flexible leadership
style that encourages respect and credibility
 Demonstrate stable, reliable performance under pressure
 Strong commitment to improving processes and systems to enhance quality of delivery
 Ensure DQ is a driven organisation
2. Relationship management
 Ability to form and maintain positive, strong working relationships with DQ members and key
stakeholders to facilitate the accomplishment of organisational goals
 Build and maintain effective working relationships with senior executives of key industry
organisations
 Ability to align organisational strategies with stakeholder groups
 Excellent relationship building, networking, negotiation, and conflict resolution skills
 Political awareness and diplomacy skills
3. Strategy development
 Ability to develop, implement and evaluate strategies including managing workloads and
resources
 Ability to adapt strategies quickly and effectively to changing environments
 Excellent analytical skills
4. Communication skills
 An excellent communicator, facilitator and presenter - relate well to a wide variety of people
from different cultural and linguistic backgrounds
 Ability to produce high quality written material
5. Interpersonal style
 Personal commitment to organisational excellence - displays honesty, integrity and a strong
sense of ethics in all decisions and actions
 Maintain a positive presence which commands respect from staff, members and stakeholders
Skills, qualifications and attributes required
Education
 A tertiary qualification in Business, Marketing or Tourism Management is essential
 A suitable post-graduate qualification in management is preferred
Experience
 Senior executive management experience in the tourism sector
 Proven international marketing expertise
 Proven destination reputation management experience
 Capable media spokesperson, public speaker and facilitator
 Problem solving and negotiation skills
 Financial management skills

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