Letter Of Complaint Template - Goods printable pdf download

Letter Of Complaint Template - Goods

Template Letter of Complaint – Goods

Date

(of sending letter- day/month/year)

Name of owner/manager of shop/business

Full address of owner/shop/business

Dear

(insert owner/manager’s name or Sir/Madam)

(insert date of purchase)

I bought

(description of the product, include model or

serial number or any other details making it identifiable to the

company).

I attach a copy of my receipt for your information.

(see ‘notes to consumer’

document)

I am writing to you because

(outline the problem, for example)

 The product is faulty and no longer works and/or

 The product does not do what it is supposed to do and/or

 The product is not as described

(insert date)

I rang and spoke to

(insert name of person you spoke to)

but

(insert

outcome here, for example ‘I have heard nothing further since’).

According to the Competition and Consumer Protection Commission’s website

, goods purchased from a shop or retailer should be:



Of acceptable quality



As described



Fit for its purpose



Corresponding to sample

Letter Of Complaint Template - Goods