Instructions Draft For Pit-1 - New Mexico Personal Income Tax Return - 2013 Page 2
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44INSTRUCTIONS FOR 2013 PIT-1, NEW MEXICO
PERSONAL INCOME TAX RETURN
CONTACTING THE DEPARTMENT
For personal income tax, send ques-
Information and Forms
tax help. The toll free number is (866)
tions about the return, instructions,
Forms and instructions are available
809-2335, option 3.
a submitted return, or your refund to
on our Internet home page at www.
us at TRD-TaxReturnHelp@state.
tax.newmexico.gov.
Assistance in preparing your tax return
nm.us. Send general questions about
may be available from the following
DRAFT 1.2
New Mexico taxes to policy.office@
Online Services Available
organizations:
state.nm.us.
TAP, Taxpayer Access Point, is a
• Volunteer Income Tax Assistance
secure online resource that allows
(VITA) and Tax Counseling for the
For telephone assistance, call (505)
taxpayers to:
Elderly (TCE). Volunteers give free
827-0827 or your local district office
• Review return, payment, and refund
or low-cost help to low income,
listed at the front of this packet. The
10-08-2013
information.
elderly, and disabled individuals.
toll free number is (866) 809-2335,
Watch for VITA and TCE informa-
• Pay existing tax liabilities online.
option 3.
tion in your community for the loca-
• Check the status of a refund.
tion nearest you.
Order forms by calling (505) 827-2206.
• Change contact information.
• Some senior citizens’ centers. Con-
• Register a business.
If you want to write us about your
tact the center for dates and times.
return, please address your letter to:
Currently, TAP allows access to 13 tax
• Some social service agencies. They
programs, including the PIT and gross
either provide assistance or direct
Personal Income Tax Correspondence
receipts tax programs. Go to www.
you to other free or low-cost tax
Taxation and Revenue Department
tax.newmexico.gov, click Online
preparation assistance programs.
P. O. Box 25122
Services, and then on the left under
• Department district offices. They
Santa Fe, NM 87504-5122
Online Services, click Manage My
offer tax information and forms,
Account. Under Links, click Taxpayer
and can direct the low income and
If you write us for information or to
Access Point (TAP).
elderly to local tax preparation as-
order forms after April 1, do not rely
sistance.
on receiving the forms or a response
E-mail and Phone Correspondence
to your correspondence before the due
• Software preparation services or a
Go to , click
date of the personal income tax return.
tax preparer.
About Us, and then click Contact Us.
On the left, under Contact Us, click
Need Help with Your Return?
Visit our website at
E-mail Us. This link lets you send an
Contact your local district office or
mexico.gov for information on tax
e-mail on a specific tax topic directly to
call (505) 827-0827 for general as-
assistance for senior citizens and low-
the Department’s subject matter expert
sistance with filing your return and for
income filers.
for that topic.
NOTE: When to Call About Your Refund. Generally, electronically filed returns claiming a
refund are processed within two to four weeks. A paper return received in the Department early
in the tax season takes six to eight weeks. If you file a paper return after March 15, you may not
receive your refund for up to 12 weeks. Before inquiring about your refund, please allow sufficient
time for the Department to process your refund claim.
The Status of Your Refund is Now Available Electronically through the Department’s website.
Go to , click Online Services, and then in the center of the page, click
check the status of a tax refund. You need your social security number(s) and the amount of
refund due to see your status.
If you need to call to ask where your refund check is, please wait until sufficient time has passed
for the Department to process your refund claim before calling (505) 827-0827. When you call or
visit us on the web, please have a copy of your tax return available.
PIT-1
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