Software Project Management Brochure Template Page 2
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Handbook on Software Engineering & Knowledge Engineering
maintaining the application at the end-user's site, providing customer support,
organizing end-user's training, envisioning potential upgrades and negotiating
about them with the customers, and many more.
In order to keep everything under control, eliminate delays, always stay
within the budget, and prevent project runaways, i.e. situations in which cost and
time exceed what was planned, software project managers must exercise control
and guidance over the development team throughout the project's lifecycle [1].
In doing so, they apply a number of tools of both economic and managerial
nature. The first category of tools includes budgeting, periodic budget
monitoring, user chargeback mechanism, continuous cost/benefit analysis, and
budget deviation analysis. The managerial toolbox includes both long-range and
short-term planning, schedule monitoring, feasibility analysis, software quality
assurance, organizing project steering committees, and the like.
Software
Software
Requirements
Architecture
Development
Engineering
Process
Software
Organizational
Testing
Aspects
Software
Software
Management
Quality
Strategies and
Project
Assurance
Techniques
Management
Productivity
Risk
Assessment
Standards
Software
Best Practices
Metrics
Software
Configuration
Management
Figure 1 - Some important issues of software project management
All of these activities and tools help manage a number of important issues in
the process of software development. Figure 1 illustrates some of the issues, but
definitely not all of them. The issues shown in Figure 1 have been selected for
an extended overview in the remainder of this chapter based on the following
criteria:
•
their priority in the concerns of most software project managers,
according to the managers themselves - this is evident from the case
studies, interviews, and reports of many software project managers and
consultants in software industry worldwide (see, for example, [12], [20],
and [49]);
•
the frequency of their appearing as topics in the relevant, industry-
oriented software engineering journals and magazines, such as IEEE
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