Instructions - Child Tax Credit - 2016 Page 12

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IRS.gov/id
to learn what steps you
What if I can’t pay now? Go to
lowing resources available. Taxpayers
should take.
IRS.gov/payments
for more informa-
can find information on IRS.gov in the
tion about your options.
following languages.
Checking on the status of your re­
Apply for an
online payment
Spanish
(IRS.gov/spanish).
fund.
agreement
(IRS.gov/opa) to meet
Chinese
(IRS.gov/chinese).
Go to IRS.gov/refunds.
your tax obligation in monthly in-
Vietnamese
(IRS.gov/vietnamese).
stallments if you can’t pay your
Due to changes in the law, the IRS
taxes in full today. Once you com-
can’t issue refunds before Febru-
Korean
(IRS.gov/korean).
plete the online process, you will
ary 15, 2017, for returns that claim
Russian
(IRS.gov/russian).
receive immediate notification of
the EIC or the ACTC. This applies
whether your agreement has been
The
IRS
TACs
provide
to the entire refund, not just the
approved.
over-the-phone interpreter service in
portion associated with these cred-
over 170 languages, and the service is
its.
Use the
Offer in Compromise Pre­
available free to taxpayers.
Qualifier
(IRS.gov/oic) to see if you
Download the official IRS2Go app
can settle your tax debt for less
to your mobile device to check your
The Taxpayer Advocate
than the full amount you owe.
refund status.
Service Is Here To Help
Call the automated refund hotline
Checking the status of an amended
You
at 1-800-829-1954.
return. Go to IRS.gov and click on
Where’s
My
Amended
Return?
What is the Taxpayer
Making a tax payment. The IRS uses
(IRS.gov/wmar) under the “Tools” bar
Advocate Service?
the latest encryption technology to en-
to track the status of Form 1040X
sure your electronic payments are safe
amended returns. Please note that it
The Taxpayer Advocate Service (TAS)
and secure. You can make electronic
can take up to 3 weeks from the date
is an independent organization within
payments online, by phone, and from a
you mailed your amended return for it
the IRS that helps taxpayers and pro-
mobile device using the IRS2Go app.
show up in our system and processing
tects taxpayer rights. Our job is to en-
Paying electronically is quick, easy,
it can take up to 16 weeks.
sure that every taxpayer is treated
and faster than mailing in a check or
fairly and that you know and under-
money order. Go to
IRS.gov/payments
Understanding an IRS notice or let­
stand your rights under the
Taxpayer
to make a payment using any of the fol-
ter. Go to
IRS.gov/notices
to find addi-
Bill of
Rights.
lowing options.
tional information about responding to
an IRS notice or letter.
IRS Direct
Pay: Pay your individual
What Can the Taxpayer
tax bill or estimated tax payment
Advocate Service Do For
Contacting your local IRS office.
directly from your checking or sav-
Keep in mind, many questions can be
You?
ings account at no cost to you.
resolved on IRS.gov without visiting an
Debit or credit card: Choose an
IRS Tax Assistance Center (TAC). Go
We can help you resolve problems that
approved payment processor to
to
IRS.gov/letushelp
for the topics peo-
you can’t resolve with the IRS. And our
pay online, by phone, and by mo-
service is free. If you qualify for our as-
ple ask about most. If you still need
bile device.
help, IRS TACs provide tax help when
sistance, you will be assigned to one
advocate who will work with you
a tax issue can’t be handled online or
Electronic Funds Withdrawal:
by phone. All TACs now provide serv-
throughout the process and will do ev-
Offered only when filing your fed-
ice by appointment so you’ll know in
erything possible to resolve your issue.
eral taxes using tax preparation
TAS can help you if:
advance that you can get the service
software or through a tax profes-
you need without waiting. Before you
sional.
Your problem is causing financial
visit, go to
IRS.gov/taclocator
to find
difficulty for you, your family, or
Electronic Federal Tax Payment
the nearest TAC, check hours, availa-
your business,
System: Best option for busi-
ble services, and appointment options.
nesses. Enrollment is required.
You face (or your business is fac-
Or, on the IRS2Go app, under the Stay
ing) an immediate threat of ad-
Connected tab, choose the Contact Us
Check or money order: Mail your
verse action, or
option and click on “Local Offices.”
payment to the address listed on
the notice or instructions.
You’ve tried repeatedly to contact
Watching IRS videos. The IRS Video
the IRS but no one has responded,
Cash: If cash is your only option,
portal (IRSvideos.gov) contains video
or the IRS hasn’t responded by the
you may be able to pay your taxes
and audio presentations for individuals,
date promised.
at a participating retail store.
small businesses, and tax professio-
nals.
How Can You Reach Us?
Getting tax information in other lan­
We have offices
in every state, the
guages. For taxpayers whose native
District of Columbia, and Puerto
Rico.
language isn’t English, we have the fol-
Your local advocate’s number is in your
Page 12
Publication 972 (2016)

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