Medical Office Clerk I Job Description printable pdf download

Medical Office Clerk I Job Description

JOB DESCRIPTION

TITLE:

Medical Office Clerk I

REPORTS TO:

Medical Office Supervisor

GRADE:

CLASSIFICATION:

Non-Exempt

ATTRIBUTES:

Non-Exempt

EXPOSURE RISK:

Category III

SUMMARY:

Responsible for the performance of various front office duties in a highly

accurate manner.

DUTIES AND RESPONSIBILITIES:

1. Performs new patient registration, updates patient information, data entry of demographics, and

any other required information as described by policy; verifies and activates appropriate patient

insurance plan. Weight: 20%

2. Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.

Weight: 20%

3. Manages patient account balances appropriately to include pre-collections, old balances, and

same day service balances.

Weight: 10%

4. Completes end of day reconciliation report ensuring that all encounters are posted and closed;

ensures that cash collected reconciles with system cash report; ensures that cash is secured and

deposited into safe at end of day. Weight: 10%

5. Refers patients for screening to determine eligibility for special funding and refers patients with

high account balances for consultation. Weight: 10%

6. Performs patient dismissal to include scheduling of follow up appointments and collects remainder

of patient portion of current charges.

Weight: 10%

7. Prepares for next day to include printing of appointment list, confirming appointments, noting

alerts for payments and balance’s, obtaining current insurance coverage, updating proof of

income, pre-registering patients, and screening patients for program eligibility. Weight: 10%

8. Provides excellent internal/external customer service via telephone, fax or face-to-face contact to

assist patients with their health care needs. Weight: 10%

9. Performs other related duties as assigned.

Medical Office Clerk I Job Description