Standard procedures
Refunds and reversals. Current Department of Rev-
enue procedures will be followed for refunds and
Once you are registered to participate in our EFT
reversals. Refunds will not be issued electronically
program, all your payments must be made through
through the ACH network. No reversals will be al-
EFT. In an emergency, a payment coupon may be
lowed except in cases permitted by ACH rules and
used; however your payment must still be received
regulations. In such cases, you are required to con-
timely.
tact our EFT Help/Message Line for permission.
Payment due date. Your payment due date will re-
Filing your tax returns
main the same. To be considered timely, your EFT
payment must be received by the state’s financial
Payment coupon. Do not submit a payment coupon
institution on or before the payment due date. Con-
(Form OTC) when using EFT. EFT is a substitute for
tact your financial institution to determine when to
the OTC coupon.
initiate your payment to ensure your payments are
Tax return. Quarterly tax returns must still be sub-
timely.
mitted, either on paper or using the Oregon Tax
Corrections. If you feel an EFT payment was made in
Employer Reporting (OTTER) system sponsored by
error, contact your financial institution for their cor-
the Oregon Employment Department. They must
rection procedures. You must also contact our EFT
be mailed by the specified due date. If an additional
Technician, 503-947-2037. Don’t attempt to reverse
payment is due with the return, the payment must
your transaction.
be made using EFT.
Incorrect record formats. If you are subject to EFT
ACH credit detail and
requirements and remit a payment with an incorrect
format, we may return your payment. A returned
addenda record formats
payment may result in it being late and thus subject
The following information describes the data con-
to a late payment penalty.
tained in the Entry Detail and TXP Addendum Re-
Verification of timely payment. Your financial in-
cords. For complete information on NACHA formats,
stitution should provide you with verification of
specifications, and definitions, refer to the ACH Rule
transferred amounts and effective dates.
Book. You may obtain a copy of the rule book from
your financial institution or from Western Payments
Proof of payment. If you require proof of payment,
Alliance, 100 Bush Street, Suite 400, San Francisco CA
it is your responsibility to work with your financial
94104; telephone number: 415-433-1230; e-mail: info@
institution to obtain verification that your funds
wespay.org; website: There may
were transferred from your account into the state’s
be a charge for this book.
account. Your financial institution can supply you
with a trace number that is generated for the ACH
Field 1—Record Type Code. This field will always be
network.
a 6 for the Entry Detail Record.
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