Rma Form - Chasecam (Page 2 of 2) in pdf

SIGNATURE PAGE 2 IS REQUIRED FOR ALL REPAIR REQUESTS

Repair/Return Policy and Additional Information

We are happy to provide expedited repair services when needed to meet deadlines for your

upcoming events. Please indicate this information on the requested return date on page 1.

However, please understand that additional fees may be incurred for expedited shipping, if

needed to meet your requested deadline. All effort will be made to keep costs as low as

possible. We send all repair quotes and update information via email; if you have not

received an email from us, please make sure to check for our emails in your spam/junk

email folders.

All Repairs, EXCEPT those covered under warranty (as seen in our terms and conditions

on ) will be charged a $25.00 Testing and Diagnostic Fee. Once item is

determined to need repair work, this $25.00 will be applied toward the repair charges

incurred. Chase Vision, LLC will perform any and all necessary repairs that WILL NOT

EXCEED $50.00, unless otherwise requested by customer (as noted on RMA form). Should

the repair charges exceed $50.00, the customer will be notified via email for approval.

Most repair charges range from $25 -$50. Every attempt is made to keep repair costs to a

minimum.

Please make sure to include your credit card information to avoid any unnecessary delays

in the repair/return process. Repairs NOT under warranty sent with RMA forms without

credit card information will not be worked on until payment information is received. We

need your CVV (3 digits on back or 4 on front for AMEX).

To insure proper handling of warranty merchandise, please include your original

order/invoice number. If you do not have this information, please include an approximate

date of purchase, if known.

Please refer to our Warranty Information found on our website

If you are shipping more than one item, please list all contents of your package, so that we

can insure proper handling of your merchandise

IF SENDING IN A REPAIR, please sign below to indicate that you have read and agree to

the above repair policy and information, and include this signature page with the RMA Form

and your shipment.

This page with your signature must be received in order to begin work on your item(s).

Signature _______________________________________ Date __________________

Printed Name ___________________________________ RMA#_________________

Page 2 of 2

RMA FORM Number CVRMA1015

Rma Form - Chasecam Page 2