Hq Job Description And Person Specification Restaurant Manager Page 2

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JOB DESCRIPTION AND
PERSON SPECIFICATION
Restaurant Manager
KEY RESPONSIBILITIES:
1.
Manage and oversee the restaurant whilst supporting all Hospitality departments in conjunction with
the Hospitality Manager.
2.
Manage and develop Hospitality staff by adopting a hands-on approach to all aspects of operational
responsibility, undertaking floor duties as a matter of routine.
3.
Ensure all Hospitality departments under line of responsibility deliver excellent service standards on a
consistent basis.
4.
Maximise upselling opportunities and spend per head targeting ensuring Restaurant merchandising
opportunities are relevant to the audience and customer type.
5.
Support the Hospitality Manager in delivering the annual Hospitality Business Development Plan
6.
Programme, update and maintain the EPOS tills, ensuring any problems are efficiently dealt with as
they arise and in optimum time.
7.
Undertake opening and closing duties, including the changing of room configurations within your main
department of work as well as other departments as required, carrying out banking responsibilities on
a rota basis.
8.
Ensure effective recruitment and induction processes are followed and maintained through the
Hospitality Team.
9.
Ensure adequate staffing levels are maintained in all areas of responsibility, to be achieved within set
financial constraints.
10.
As directed by the Hospitality Manager, ensure adequate stock controls are in place and that stock
results and supporting data are reported as required.
11.
In liaison with the Assistant Hospitality Manager (Bars), develop and implement effective stock
management processes, minimising wastage and loss.
12.
Ensure HQH cash and security policies, administration and financial procedures are adhered to and
relevant data is delivered in an accurate and timely manner.
Other Duties and Responsibilities
1.
Ensure all operations adhere to relevant legislation, licensing conditions and Health and Safety
Regulations.
2.
Where appropriate undertake responsibilities as a key holder of the building, ensuring smooth and safe
daily operations and security procedures are maintained.
3.
Carry out any other duties as appropriate to the post and as requested by the Hospitality Manager.
July 2015

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