Performance Evaluation (Page 2 of 3) in pdf

5. CUSTOMER SERVICE: Is perceived by customers as dependable and responsive to customer requirements. Ability to

maintain customer confidence and trust. Consider the employee’s polite attention to students, staff, and the community.

Unsatisfactory (1)

Below Standards (2)

Meets Standards (3)

Exceeds Standards (4)

Outstanding (5)

Supervisor’s Summary Statement:

6. SAFETY: The degree to which an employee adheres to safety standards in the performance of their job. Consider whether the

employee is safety conscious, wears and maintains personal protective equipment, reports hazardous conditions, and applies

good housekeeping techniques in assigned work areas.

Unsatisfactory (1)

Below Standards (2)

Meets Standards (3)

Exceeds Standards (4)

Outstanding (5)

Supervisor’s Summary Statement:

SUPERVISORY TRAITS Applicable for Facility Managers, Assistant Custodians, and Maintenance Crew Chiefs ONLY.

7. LEADERSHIP QUALITITIES: Trains, coaches, and develops employees; delegates responsibility and authority; focuses on

achieving results in an effective and timely manner; recognizes individual capabilities and assigns work accordingly; anticipates

and prevents conflict; acts in a way that gains respect and trust of staff, peers, managers and customers; enforces standards;

displays initiative and self-confidence; provides guidance and feedback.

Unsatisfactory (1)

Below Standards (2)

Meets Standards (3)

Exceeds Standards (4)

Outstanding (5)

Supervisor’s Summary Statement:

8. ORGANIZATION AND TIME MANAGEMENT: Adheres to priorities and deadlines; completes work within scheduled

time frames; follows through on assignments despite setbacks; demonstrates flexibility in responding to priorities and

organizational change; effectively organizes members, materials, and support to get things done; can handle multiple activities at

once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner; manages

time efficiently to achieve maximum results.

Unsatisfactory (1)

Below Standards (2)

Meets Standards (3)

Exceeds Standards (4)

Outstanding (5)

Supervisor’s Summary Statement:

9. INTERPERSONAL SKILLS: Demonstrates effective communication skills and is able to relate well to others;

romotes team work and cooperation; able to resolve conflict so that performance does not suffer; supports District policies

concerning Equal Opportunity, Sexual Harassment, and diversity.

Unsatisfactory (1)

Below Standards (2)

Meets Standards (3)

Exceeds Standards (4)

Outstanding (5)

Supervisor’s Summary Statement:

Page 2 of 3 pages

Performance Evaluation Page 2

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