Employee Evaluation Form (Page 2 of 4) in pdf

Section IV: Core Competencies Evaluation

The following Core Competencies are critical to the success of any position at PCC. Please evaluate my

performance on these items using the scale provided below. Please provide supporting comments for each

rating. Rating Scale definitions immediately following this evaluation form

NI=

Exceeds Expectations

Acceptable

Needs Improvement

Unknown/Not Observed

____

1. Personal Commitment:

Rating (E, A, NI, or X) =

(Definition: Freely makes and meets necessary commitments to the college.)

__________________________________________________________________________________

___________________________________________________________________________________

____

2. Initiative:

Rating (E, A, NI, or X)=

(Definition: Takes active steps to set and achieve tasks/goals on a timely basis. Is a self-starter.)

___________________________________________________________________________________

____

3. Customer Service Orientation:

Rating (E, A, NI, or X)=

(Definition: Knows who the customer is and puts the customer first. Works to reduce/eliminate red-tape for

all. Knows and acts upon what it takes to deliver customer value. Makes a genuine effort to listen to and

seeks to understand and resolve customer needs/issues.)

___________________________________________________________________________________

____

4. Decision Making:

Rating (E, A, NI, or X)=

(Definition: Provides decisions in a timely manner utilizing College policies according to their level of

authority.)

___________________________________________________________________________________

____

5. Problem Solving:

Rating (E, A, NI, or X)=

(Definition: Is able to identify the issue/problems and possible solutions and is willing to act on the solutions.)

___________________________________________________________________________________

____

6. Teamwork/Interdepartmental Interaction:

Rating (E, A, NI, or X)=

(Definition: Understands goals of the group and is willing to accommodate the personnel, tasks, and

situations involved in order to collaboratively accomplish these goals.)

___________________________________________________________________________________

____

7. Communication Skills (oral and written):

Rating (E, A, NI, or X)=

(Definition: Listens to others. Communicates with a clear message. Ensures that the receiver hears and

understands the message.)

___________________________________________________________________________________

____

8. Job Knowledge/Technical Skills:

Rating (E, A, NI, or X)=

(Definition: Takes responsibility for renewing and up-grading areas of expertise and development of new

skills, as needed.)

___________________________________________________________________________________

____

9. Human Relations Skills:

Rating (E, A, NI, or X)=

(Definition: Develops and maintains effective and positive working relationships with others. Seeks to repair

strained relations. Models behavior that values others—asks what they think, how they feel, and how they

see things. Treats everyone fairly.)

___________________________________________________________________________________

Employee Evaluation Form Page 2

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