Social Media Communications Strategy Worksheet Page 3

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Describe your audiences and their health information needs.
4. Goal Integration
a) Describe how your social media objectives support your organization’s mission and/or overall
communications plan.
b) How does it support other online or offline components – what events (either national/state/local)
present communication opportunities?
5. Message Development
Develop the key messages based on the target audience and objectives identified.
(Example: for moms of young children to encourage late season flu vaccination, “It’s not too late to
vaccinate.”)
I.
II.
III.
6. Resources and Capacity
Determine who in your organization will be responsible for implementation, and determine the number
of hours they can allocate for content creation and maintenance.
7. Identify Social Media Tools
Determine what tools will effectively reach your target audience. Match the needs of the target audience
with the tools that best support your objectives and resources. (Example: Because Facebook has a large
population of young women who have children, is free, and requires minimal technical expertise, it may
be a good tool for a mom-centered program while only requiring a small amount of funding for social
media activities.)
I.
II.
III.
Excerpted from
The Health Communicator’s Social Media Toolkit
(CDC), July 2011. (Note that links are not an endorsement
from CDC.)

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