Apology Letter To Customer Sample Page 3


Apology letter to customer sample
Dear (Name of the customer)
We deeply regret and apologize for the inconvenience faced by you and thus we request you to
accept our apologies and forgive us. We are really sorry for not meeting your expectations as we plan
to satisfy all our customers with our high level products.
We all here are striving too hard to ensure that all our customers are satisfied with our products and
services leading to zero complaints. We analyzed the complete situation and came to know that the
product was sold in the market even after it crossed its expiry date. We are really sorry for sale of
expired products.
We have thought of taking all our products back from the market and check them thoroughly and
renewing all the manufacturing dates. We are really very sorry for the misdeed occurred.
We, at (Company name), wish to constantly stay in touch with our customers and so feel free to
contact us any time on (Phone no. email id, fax no.) and express your views/complaints.
Thanking You
Yours truly,
Name and Signature
Apology letter to customer sample


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