Quality Improvement Plan Template Page 16
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16j. Bench Marking: A benchmark is a point of reference by which something can be
measured, compared, or judged. It can be an industry standard against which a
program indicator is monitored and found to be above, below or comparable to the
benchmark.
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F
11 Month Statewide Average
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Months
k. Root Cause Analysis: A root cause analysis is a systematic process for
identifying the most basic factors/causes that underlie variation in performance.
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