Quality Improvement Plan Template Page 3

ADVERTISEMENT

 Recovery-oriented. Services are characterized by a commitment to promoting and
preserving wellness and to expanding choice. This approach promotes maximum
flexibility and choice to meet individually defined goals and to permit person-centered
services.
 Employee Empowerment. Effective programs involve people at all levels of the
organization in improving quality.
 Leadership Involvement. Strong leadership, direction and support of quality
improvement activities by the governing body and CEO are key to performance
improvement. This involvement of organizational leadership assures that quality
improvement initiatives are consistent with provider mission and/or strategic plan.
 Data Informed Practice. Successful QI processes create feedback loops, using data
to inform practice and measure results. Fact-based decisions are likely to be correct
decisions.
 Statistical Tools. For continuous improvement of care, tools and methods are
needed that foster knowledge and understanding. CQI organizations use a defined
set of analytic tools such as run charts, cause and effect diagrams, flowcharts,
Pareto charts, histograms, and control charts to turn data into information.
 Prevention Over Correction. Continuous Quality Improvement entities seek to
design good processes to achieve excellent outcomes rather than fix processes after
the fact.
 Continuous Improvement. Processes must be continually reviewed and improved.
Small incremental changes do make an impact, and providers can almost always find
an opportunity to make things better.
Continuous Quality Improvement Activities. Quality improvement activities emerge from
a systematic and organized framework for improvement. This framework, adopted by the
hospital leadership, is understood, accepted and utilized throughout the organization, as a
result of continuous education and involvement of staff at all levels in performance
improvement. Quality Improvement involves two primary activities:
 Measuring and assessing the performance of Facility’s Name services through the
collection and analysis of data.
 Conducting quality improvement initiatives and taking action where indicated,
including the design of new services, and/or improvement of existing services.
The tools used to conduct these activities are described in Appendix A, at the end of this Plan.
-3-

ADVERTISEMENT

00 votes

Related Articles

Related forms

Related Categories

Parent category: Business