Sample Business Continuity Plan Page 8

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COMMUNICATIONS
Communications are key within [your compnay]’s business environment. A three-prong approach
will be utilized:
1) Key [your compnay] personnel call list
2) Identified vendor for offsite call center operations
3) Identified vendor for recovery of communications and equipment repair/replacement
Key personnel cellular phone contact list:
Contact
Title
Home #
Cellular #
Email
Provided vendors will supply offsite call center capabilities to handle incoming calls. This offsite
communications facility will be reviewed for effectiveness annually.
Vendor Name:
Main Contact:
Phone:
Cellular Phone Number:
Email address:
Street address:
City:
State and Zip:
Provided vendors will provide communication recovery establishing a new core communications
center and equipment. This communication recovery vendor will be reviewed for effectiveness
annually.
Vendor Name:
Main Contact:
Phone:
Cellular Phone Number:
Email address:
Street address:
City:
State and Zip:
A current copy of this plan will be stored on MyWavePortal® provided to [your compnay] by
[b_officialname]. Please contact [bc_fname] [bc_lname] at [b_commonname], [b_phone], for
details.
Page 8

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Parent category: Business