Risk Management In Mental Health Services Page 16
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54CHAPTER 2
2.1 Integrated Risk Management
“A safe, quality mental health service will flourish
where a culture of quality improvement is encouraged
by using quality and safety methods which adopts a
whole-system approach.”
(Mental Health Commission, 2007)
Integrated risk management implies that addressing risk is everyone’s
responsibility. Safe, effective clinical practice requires that the entire
system is working well, not just the parts that are the direct responsibility
of the clinician. Thus the systems and processes of a comprehensive risk
management process need to be in place throughout the system and need
to address all the risks to the organisation. This means that clinical risk
processes, health and safety processes and other risk management
processes work in tandem and in a supportive way – they are not separate.
Every mental health service needs to ensure that an integrated, service
wide quality and risk management framework is in place to identify any
risks that arise in relation to service users, staff and the organisation. The
adoption of the HSE and the MHC requirements related to risk
management (described in Chapter 1) will go a long way to ensuring that
an integrated, service wide quality and risk management framework is in
place to identify any risks that arise in relation to service users, staff and
the organisation.
2.2 The Risk Management Process
The risk management process is based on the Australian/New Zealand
Risk Management Standard (Australian/New Zealand 4360:2004). This
standard is an internationally recognised risk management standard which
provides a framework for the risk management process. This risk
management process is outlined in Figure 2.1.
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