Risk Management In Mental Health Services Page 17
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54Figure 2.1: The Risk Management Process, (AS/NZ 4360:2004)
There are five steps involved in the risk management process and these
are described in detail here.
Step 1:
Establish the context of risk
The first part of the risk management process is to determine the overall
c o n t ext in which the other steps of the risk management process will occur.
Identifying external and internal drivers helps to illuminate the contex t .
Examples of external drivers include;
Service user expectations of high quality and safe services
Service users advocacy groups
Mental Health Commission
Professional bodies
Legislation e.g. Mental Health Act 2001, Safety Health and Welfare at
Work Act 2005
HIQA requirements
CIS and M HC Incident reporting requirements
Organisations that provide indemnity to the mental health services and
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