Assistant Warehouse Manager (Page 2 of 2) in pdf

Staff and Volunteer Management

To manage staff and volunteers in the absence of the Warehouse Manager and to ensure high

standards of supervision and customer service.

To help recruit new volunteers as and when required in conjunction with the Volunteer Support

Team.

To assist in setting and maintaining rotas to ensure that the warehouse and associated activities are

adequately and appropriately staffed.

To assist in staff and volunteer training. This includes having an understanding and background to the

work of the Hospice as well as any legal responsibilities such as Health and Safety, Sale of Goods Act,

Trading Standards Regulations and training around warehouse security and how to operate the till.

To communicate and update staff/volunteers as and when required and to foster team working and a

positive place to work.

Warehouse Health and Safety, Security, Merchandising and Management

1. To work with the Health and Safety Manager and Warehouse Manager to ensure safe working

environments for staff, volunteers and members of the public.

2. To ensure that risk assessments are carried out or updated as and when required.

3. To ensure warehouse housekeeping is to a high standard and that the warehouse is clean, tidy and

well organised to aid operations.

4. To be compliant with standards for the sale of goods and products.

5. To open the warehouse when appropriate and act as a main key holder and ensure that others holding

keys adhere to procedures.

6. To undertake banking in line with Hospice procedures.

7. To work within appropriate security procedures for warehouse takings, within the warehouse itself

and to best protect staff and volunteers.

8. To work with the Warehouse Manager to ensure that security procedures are understood and

implemented by staff and volunteers.

9. To adhere to pricing guidelines issued by the Head of Retail Operations.

10. To ensure all equipment is in good working order and to inform the Warehouse Manager or Head of

Retail Operations of any repairs and maintenance requirements.

11. To apply cash register procedures.

General

1. To organise and plan own workload, in consultation with the Warehouse Manager to ensure that all

deadlines are met.

2. To adapt to any new technology that may be introduced and to train others in its use.

3. To ensure that safe systems are in place for staff, volunteers and customers and to comply with

health and safety requirements and trading standards.

4. To adhere to all St Luke’s Hospice policies and procedures at all times and ensure that staff and

volunteers under supervision do the same.

5. To have an understanding of the ethos and work of the Hospice

6. To undertake any other reasonable tasks as may be requested from time to time.

This job description may vary from time to time according to the needs of St Luke’s Hospice.

Assistant Warehouse Manager Page 2