Position Description Template - Call Center Manager (Page 4 of 4) in pdf

Position Description Template - Call Center Manager Page 4

Ability to communicate distinctly with appropriate pauses and emphasis, correct

punctuation (or sign equivalent), and variation in word order using present, perfect,

and future tenses.

INTENT AND FUNCTION OF JOB DESCRIPTIONS

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are

selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination

decisions. Well constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks,

only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined

to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties,

responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be

assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably

accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to

the employee or others or which impose undue hardships on the organization.

Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will

employer. Employees can be terminated for any reason not prohibited by law.

Revision Date: 07/18/2014

Call Center Manager

Page 4

Position Description Template - Call Center Manager Page 4