Itrm Standard Cpm 516-02 Publication - Virginia Information Technologies Agency Page 26
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38Information Technology Investment Management Standard
ITRM Standard CPM 516-02
January 31, 2017
reliability, impact of failure, and cost of failure mitigation). The Evaluate Phase
includes agency IT assets that have been in operation six or more months.
In the Evaluate Phase, new IT assets delivered by a completed IT project receive a
Post Implementation Review (PIR). The PIR is an evaluation process that compares
the expected results before the implementation of a project with the actual
performance achieved by the IT asset. In addition, the key performance metrics of
the assets are monitored at regular intervals and “out of bounds” performance
statistics trigger in-depth review and analysis.
Evaluate Phase performance measurements are collected and evaluated by the
agency and reported to agency leadership. The performance measurements are also
reported to the CIO for commonwealth IT investments. These measurements provide
a better understanding of investment performance and identify necessary investment
adjustments or the need for a replacement investment.
The Evaluate Phase answers the question “Are the selected IT investments
continuing to deliver the expected business value?”
6.5.1 Evaluate phase required activities
Execution of the Evaluate phase involves the following activities.
6.5.1.1 Conduct Post Implementation Review
At the end of the ITIM Control Phase, after an IT investment initiative is closed out,
the investment becomes an asset and is added to the agency portfolio as
documented in CETR. IT assets must be managed to insure they are providing the
business value expected by the commonwealth. A PIR using asset performance
measures established in the Control Phase will be completed on all new IT assets
delivered by a commonwealth IT project within 6 – 12 months of the investment
becoming an IT asset. The PIR must follow the process documented in the
Commonwealth IT portfolio management tool. The PIR review covers the following
requirements: business, technical, data governance and standardization, project
management, portfolio, and general. While not required, a PIR for new assets
delivered by an agency project is highly recommended, but is required only for
commonwealth projects.
6.5.1.2 Conduct IT Asset Evaluation
IT Asset evaluations will be performed by the business owner on all agency IT assets
and will provide a method for timely identification of suboptimal performance. Each
IT asset is assigned associated performance criteria, a monitoring schedule for the
collection of performance data, and an identified range of acceptable performance.
Performance criteria will be based on industry benchmarks, the performance metrics
identified by the agency, the agency’s strategic plan, and the commonwealth
performance measurements.
6.5.1.3 Determine Asset Disposition
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